National Park Service
US Department of the Interior
National Park Service
Interpretive Development Program

Supervisor

Enhance your supervisory skills by seeking training opportunities available now. The Workplace Enrichment (WE) Committee, in consultation with the Leadership Development Group of Learning and Development, has created a roadmap to the courses currently available in DOILearn. DOILearn is avalaibale to all NPS employees and encompasses not only courses that have been created in house, bus also 2,400 online training courses provided through SkillSoft.

This supervisory curriculum suggests courses that may best assist developing supervisors and emerging leaders in areas like leadership, supervision, and surrent issues, and organizes the courses so that you can access it at a glance. Courses are arranged by year to guide you from introductory to more advanced levels. Learning objectives are included to inform your selection and you can choose from classroom and/or courses delivered online.

(taken from InsideNPS April 14, 2011)

Year 1

 

Course Title

 

 Course Description

 

Cost to learner

 

Instructor led

 

On-line

 

Requirement

SkillSoft license required?

Course Code

 

Transitioning to a Supervisory Role

 

Transitioning from staff member to supervisor creates new challenges and requires new skills. This course helps make that transition

 

 

 

$ 670.00

 

 

Yes

 

 

No

 

 

40 hours

 

 

No

 

 

NBC/DOIU-LDP-6008

 

Fundamentals 2

 

An introduction for new employees and supervisors to NPS operations. Defines park operations and covers a multitude of subjects including leadership.

 

 

 

$0.00

 

 

Yes

 

 

No

 

 

64 hours in classroom

 

 

No

 

 

NPS-UNC0002

 

New Supervisor Training basic 1st 40

 

  1. This 5-day course provides the knowledge and skills necessary to establish a firm foundation in making human resource management decisions.
  2.  

 

 

$0.00

 

 

Yes

 

 

No

 

 

40 hours in classroom

 

 

No

 

 

BLM-N-006

 

 

Employee Relations for NPS Supervisors

This seminar is a combination of lecture, discussion and workshops that will provide managers with the knowledge necessary to manage employees.

 

 

 

 

 

 

 

 

 

 

 

$ 0.00

 

 

 

Yes

 

 

 

No

 

 

16 hours in classroom

 

 

 

 

 

 

 

 

No

 

 

NPS-ADM2401

 

Course Title

 

 Course Description

 

Cost to learner

 

Instructor led

 

On-line

 

Requirement

SkillSoft license required?

Course Code

 

Interpersonal communication: Communicating with Confidence

 

The course shows you how the essential elements of trust, credibility and specific confident communication behaviors bring about confident communication and enhance your influence.

 

 

 

$ 0.00

 

 

No

 

 

Yes

 

 

1.0 hour

 

 

 

Yes

 

 

Comm_21_a01_bs_enus

 

NPS Fundamentals I

 

 

Learn the history of the NPS

NOTE-Prerequisite for Fundamentals II

 

$ 0.00

 

No

 

Yes

 

6.0 hours

 

No

 

NPS-UNC4011

 

Green Business: Implementing Sustainability Strategies

 

 

This course addresses some of the challenges a company faces when deciding how to market its sustainability initiatives.

 

 

$0.00

 

 

No

 

 

Yes

 

 

2 hours

 

 

Yes

 

 

OLT_SkillSoft_10610

 

Performance Management System

 

 

This course is designed to provide supervisors and managers with an overview of the new Performance Management System that is being instituted in fiscal year 2005 and to give them the resources necessary for developing fair and effective employee performance plans for all their employees. Mandatory for new supervisors

 

 

 

$ 0.00

 

 

No

 

 

Yes

 

 

1 hour

 

 

No

 

 

1461

 

Ethics for New Supervisors

 

 

This on-line program has been developed to help ensure new supervisors know how to find answers to a variety of ethical dilemmas.

 

 

 

$ 0.00

 

 

No

 

 

Yes

 

 

1 hour

 

 

No

 

 

FWS-LED6W05-OLT

 

The mechanics of Communicating Effectively

 

 

This course explains how to develop a voice that people want to listen to, and gives some valuable remedies to use to make your speaking voice the best it can be. Similarly, good listening involves more than just hearing what is being said.

 

 

 

$ 0.00

 

 

No

 

 

Yes

 

 

3.0 hours

 

 

Yes

 

 

OLT_SkillSoft_8987

 

Course Title

 

 Course Description

 

Cost to learner

 

Instructor led

 

On-line

 

Requirement

SkillSoft license required?

Course Code

 

Improving Your Image

 

 

Look like who you want to be. Project ability and confidence. Look like a leader.

 

 

$ 0.00

 

 

No

 

 

Yes

 

 

3 hours

 

 

Yes

 

 

OLT_SkillSoft_4345

 

EffectiveTeam BuildingStrategies

 

 

Teaches team building tools and strategies to leaders. Create team cohesion and a can do performance attitude in your staff.

 

 

$ 0.00

 

 

No

 

 

Yes

 

 

4 hours

 

 

Yes

 

 

OLT_SkillSoft_4454

Year 2

 

Course Title

 

 Course Description

 

Cost to Learner

 

Classroom

 

On-line

 

Requirement

SkillSoft License Required?

 

Course Code

 

 

Applied Supervision

 

 

This course, including its on line prerequisites, covers certain critical personnel, human relations, leadership and critical thinking skills needed to successfully supervise employees.

 

 

 

$ 950.00

 

 

 

Yes

 

 

No

 

 

48 hours.

 

 

No

 

 

FWS-LED6102

 

40 Hour Supervision: level II

 

 

This course provides the knowledge and skills for supervisors and managers to effectively manage the workforce, and meets the Department of the Interior’s mandated supervisory training requirements.

 

 

$ 0.00

 

 

Yes

 

 

No

 

 

40 Hours

 

 

No

 

 

NBC/DOIU-MSD-7030

 

Advanced Supervision; Building on Experience

 

 

This course provides the experienced supervisor with updated information on regulations, the latest theories in managing people, and an opportunity to share experiences and learn from others.

 

 

 

 

$ 950.00

 

 

 

Yes

 

 

 

No

 

 

 

36 Hours

 

 

 

No

 

 

 

FWS-LED6166

 

Course Title

 

 Course Description

 

Cost to learner

 

Instructor led

 

On-line

 

Requirement

SkillSoft license required?

 

Course Code

 

 

Handling Problem Employees: The Tools, Legalities and Strategies for Federal Supervisors.

 

 

 

This popular two-day program will give Federal supervisors step-by-step prescriptive guidance for handling the nine types of problem employees.

 

Internal tuition $ 395.00

 

 

 

$ 0.00

 

 

 

Yes

 

 

 

No

 

 

 

16 Hours

 

 

 

 

 

 

 

 

 

 

No

 

 

 

NBC/DOIU-MSD-7020

 

Leadership Development for Technical Professionals

 

 

This course will develop your abilities to plan and facilitate productive meetings, resolve conflicts, and create team-based approaches to managing.

 

 

$ 0.00

 

 

Yes

 

 

No

 

 

3 hours

 

 

Yes

 

 

OLT_SkillSoft_4115

 

Leadership Essentials: Leading Through Change

 

 

This course provides you with strategies for leading change within an organization, including effective approaches to introducing and communicating change.

 

 

$ 0.00

 

 

Yes

 

 

No

 

 

3 hours.

 

 

Yes

 

 

lead_05_a07_bs_enus

 

Leadership Communication Skills

 

 

In this course, you will learn what the requirements of leadership are, how to communicate your suitability for the role, and how to communicate with those you lead.

 

 

 

$ 0.00

 

 

No

 

 

Yes

 

 

3.5 hours

 

 

Yes

 

 

OLT_SkillSoft_8990

 

The Model Leader

 

 

Leaders know to dance the old dance, yet lead effectively.

 

$ 0.00

 

No

 

Yes

 

2 hours

 

Yes

 

OLT_SkillSoft_9114

 

Becoming a Manager: Leading and Communicating

 

 

Employees want decisive leadership. Learn to be clear about management decisions and organizational goals.

 

 

 

$ 0.00

 

 

No

 

 

Yes

 

 

4 hours

 

 

Yes

 

 

OLT_SkillSoft_9262

 

Course Title

 

 Course Description

 

Cost to learner

 

Instructor led

 

On-line

 

Requirement

SkillSoft license required?

 

Course Code

 

Challenges of the 21st Century

 

Leadership is dynamic. In this course, you’ll learn how evolving work environments affect leadership.

 

 

 

$ 0.00

 

 

No

 

 

Yes

 

 

2.0 Hours

 

 

Yes

 

 

OLT_SkillSoft_4182

 

Cross Generational Workers in the 21st century

 

 

 

Prepare the multi-generational workforce for the 21st century/

 

 

$ 0.00

 

 

No

 

 

Yes

 

 

3 hours

 

 

Yes

 

 

OLT_SkillSoft_4211

 

Coaching Performance

 

 

Helping employees succeed through gentle guidance and coaching.

 

 

 

$ 0.00

 

 

No

 

 

Yes

 

 

2 hours

 

 

Yes

 

 

OLT_SkillSoft_9112

Optional but highly recommended

 

Course Title

 

 Course Description

 

Cost to learner

 

Instructor led

 

On-line

 

Requirement

SkillSoft license required?

 

Course Code

 

Foundations in

Leadership Certificate Program.

 

 

The program emphasizes leadership skills such as critical thinking. Problem solving, influencing, negotiating and conflict resolution, as well as oral and written communications, interpersonal skills and the federal budget process.

 

 

 

$0.00

 

 

 

Yes

 

 

 

No

 

 

 

80 hours

 

 

 

No

 

 

 

NBC/DOIU-CERT-FIL-0001

 

Six Core Competencies of Leadership

 

 

This course focuses on the fundamental skills, mindsets and behavioral attributes of effective leaders enhancing your personal capacity to lead change, lead people, drive results, and successfully build coalitions and communicate.

 

 

 

$ 0.00

 

 

 

Yes

 

 

 

No

 

 

 

No data

 

 

 

No

 

 

 

NBC/DOIU-LDP-6053

 

Course Title

 

 Course Description

 

Cost to learner

 

Instructor led

 

On-line

 

Requirement

SkillSoft license required?

 

Course Code

 

Employee Relations/Labor Relations

 

 

This two day work shop focuses on equipping the participants with the knowledge they need to handle performance and conduct issues in the labor environment in a positive manner.

 

 

 

$ 0. 00

 

 

Yes

 

 

No

 

 

16 hours

 

 

No

 

 

NPS-ADM2401

 

Practical Skills for Developing and Implementing Strategy

 

 

This workshop will help you understand what it takes to get work done now while keeping an eye on future developments most likely to affect your workgroups.

 

Internal Tuition $ 550.00

 

 

 

$ 0.00

 

 

Yes

 

 

No

 

 

16 Hours

 

 

No

 

 

NBC/DOIU-LDP-6045

 

Analyzing Your Staff Requirements

 

 

This course will teach supervisors how to analyze their current staffing needs and project their future staffing needs to help them more effectively use their current staff and ensure that their recruitment and hiring efforts bring in new employees that will help the office more effectively meet their mission requirements.

 

 

 

$ 0.00

 

 

No

 

 

Yes

 

 

2 hours

 

 

No

 

 

USFWS-LED6W20

 

Asset Management: Foundations of Asset Management

 

 

This course will introduce you to two foundational elements: the Facility Management Program, an overall program that the NPS has adopted to manage physical assets effectively, and the Asset Management Program, an approach to asset management that is based on industry standards. These are the foundation of the Facility Management Software System. (FMSS)

 

 

 

 

 

 

 

 

 

$ 0.00

 

 

 

No

 

 

Yes

 

 

1 hour

 

 

No

 

 

 

NPS-MNT1100

 

Course Title

 

 Course Description

 

Cost to learner

 

Instructor led

 

On-line

 

Requirement

SkillSoft license required?

 

Course Code

 

Getting to the Core of Conflict: Conflict Management Skills

 

 

This course was designed for DOI and focuses on the key areas addressed in the OPM 360 leadership competency assessments

 

 

$ 0.00

 

 

No

 

 

Yes

 

 

4 hours

 

 

No

 

 

OS-CADR-02

 

 

Dynamics of Leadership

 

 

In this course you’ll learn how to become a leader; how to train yourself and others to lead; how to build effective relationships; and how to build strong, long-lasting coaching relationships.

 

 

 

 

 

$ 0.00

 

 

No

 

 

Yes

 

 

3 hours

 

 

Yes

 

 

OLT_SkillSoft_4185

 

Developing Human Resources

 

 

This course will help you understand effective methods for both leadership development and organizational development.

 

 

$ 0.00

 

 

No

 

 

Yes

 

 

1.5 hours

 

 

Yes

 

 

OLT_SkillSoft_9271

 

 

Presenting Successfully

 

 

Presenting is a skill that needs to be learned and practiced, starting with how you prepare, and you will be shown a simple but powerful method for selecting the right content, and then structuring it.

 

 

 

$ 0.00

 

 

No

 

 

Yes

 

 

3 hours.

 

 

Yes

 

 

OLT_SkillSoft_8998

 

Leading by Enabling

 

In this course you’ll learn how to enable employees by providing more choices and fostering competence.

 

 

 

$ 0.00

 

 

No

 

 

Yes

 

 

4 hours

 

 

Yes

 

 

 

OLT_SkillSoft_9110

 

Succession Planning Overview

 

 

This course will familiarize you with the key concepts that compose succession planning.

 

$ 0.00

 

No

 

Yes

 

2 hours

 

Yes

 

OLT_SkillSoft_4215